(big smile) that's how many of us feel if we consider having to use a pc with windows of any type or vista, or have had to deal with dell computers and others self-destructing! one of my co-workers bought a dell last year, and oddly enough they sent an extra monitor in the mail to him. being relatively honest and not wanting to get soaked for paying for two monitors, he called customer assistance to try and return it. it took a very long time before the system would let him talk to a real person so he could explain the situation. finally he had to call a completely different department (sales office instead of customer service) to get a person, who then sent him to one of the service numbers he had already tried in vain (no people). I don't remember how he finally did get the monitor back to them.
years ago (I think '92 or so) I was in college and had to get a term paper typed and printed at a lab before class the next day (yes, i procrastinated even more back then). I went into the usual lab and tried to make sense of the keyboard word-processing commands and such that were on the piece of cardboard attached around the edge of the keyboard. after much stress and hair-pulling, i asked the lab proctor if there were a better way to get this paper typed before the next morning, and he pointed me around the corner to the small mac lab and told me there was a w/p program on it that would likely be more helpful. i found the lab, picked up how to use the program and finished everything in a few hours. after that there was no way I would ever try to use a pc and have owned only macs. by the way I can use windows but would greatly prefer not having to if not pressed...... have no interest trying to deal with vista
