I placed two orders from Krull-Smith. Both times, I requested unbloomed plants and they assured me they would send unbloomed plants. Both times, I got previously bloomed plants. This latest order was for 2 Phal. violacea coerulea for $75.00 each. One plant came in fine, but the other came in quite damaged. I immediately e-mailed them photos of the plant to show them (photos below). I waited 2 days and got no reply so I sent another e-mail. No reply so the next day I wrote again. I finally got a response saying: "We don't see anything wrong with the plant". I wrote back asking the lady to please have someone knowledgeable take a look at the photo. No reply. Here is the plant. The damage is actually more noticable in the person, both two leaves are burnt. Do y'all see the damage? Or am I just crazy?