Please try to be patient with vendors. I own a wholesale tree nursery and there are times when we just can't dig and get the trees on a semi at the exact moment a customer asks. Most orchid nursery owners have to have "day jobs" to provide income and have to attend shows for the same reason. Delays are frustrating for the nursery owner too. Please try to be kind and understanding and the small effort will pay off. Outing a nursery owner who's doing the best with what time they have is not fair and very unkind.