I agree they over charge on everything and service isn't perfect. They had a paph maudiae sale for $10 so I bought 6 of them. They never answered my order in a timely way and it was delayed untill it snowed! Then they charged $10 handling fee, way overcharged. and to add on they gave me a damn huge box and charged $40 on shipping (if they answered my order earlier before freezing there would be no need for a huge box). And then there was tax. And then they had mealy bugs! Never again am I going to Zephyrus. ...basically the plants were not $10 but rather $20 in the end and I had no choice on the cross! I budgeted $15 per planttoddybear said:I don't even think about Zephyrus as most of their plants are SOOOO expensive.