P
PHRAG
Guest
I just received my first shipment of Paphs from Paul and Mary. I know for sure it will not be the last shipment I order from them.
The plants arrived just on time, and I knew they would because I was given a confirmation email when the plants shipped with a tracking number! This is a concept lost on most orchid vendors.
The plants are healthy, with great roots and many new root tips. I am definitely not afraid to repot these because I am sure they will establish well. And the bonus Temptation was a nice surprise!
I rate this as the single best experience I have ever had ordering orchids by mail. Not one detail was overlooked, and that is a real accomplishment. More than that though, and the reason I rate it the BEST experience I have ever had, is the fact that they treated me like they wanted my business. Not one other vendor in the entire world has ever treated me like I was important to them, except Ratcliffe orchids.
When I heard they were leaving the U.S. (stupid INS), I was saddened by the fact that people who followed the rules were being forced to leave. Now that I have had the chance to talk with them, and experience their honesty and integrity first hand, I am not just saddened: I am devastated.
The plants arrived just on time, and I knew they would because I was given a confirmation email when the plants shipped with a tracking number! This is a concept lost on most orchid vendors.
The plants are healthy, with great roots and many new root tips. I am definitely not afraid to repot these because I am sure they will establish well. And the bonus Temptation was a nice surprise!
I rate this as the single best experience I have ever had ordering orchids by mail. Not one detail was overlooked, and that is a real accomplishment. More than that though, and the reason I rate it the BEST experience I have ever had, is the fact that they treated me like they wanted my business. Not one other vendor in the entire world has ever treated me like I was important to them, except Ratcliffe orchids.
When I heard they were leaving the U.S. (stupid INS), I was saddened by the fact that people who followed the rules were being forced to leave. Now that I have had the chance to talk with them, and experience their honesty and integrity first hand, I am not just saddened: I am devastated.
