Funny, I'm in the same boat. I e-mailed them about a month ago to check availablity to order 2 paphs. They never responded. It's alright, though since I just placed a nice order with Orchid Inn.I ordered some complex paphs from Woodstreem about a month ago and don't hear a thing from them. I have sent e-mails and left a phone message. I think I will send another e-mail ...hope the read it...and cancel my order, and order somewhere else. I just hope someday when the get around to it they don't send me the plants when I am not expecting them.