When I pointed it out, he insisted that the plant was fine. Does he think that I am stupid or what? This is not my first orchid.
I do not care if Sam had problems with his growing conditions, as a customer, all I care about is if the plant is healthy or not (roots or no roots). But when a customer unpotted the plant and pointed out the conditions of the plant, he insisted that the plant was fine (to me, that was lying in a plain sight)....this is not first orchid and not first experience. Since he could not bring the plant back into the US, he gave the plant to a collector I know in Toronto for free. The collector told me that the Paph parishii that Sam offered me was in a rough condition. On the otherhand, all the Paph parishii that this collector received from Sam were in good to very good conditions (little bit smaller than the one Sam offered me in terms of the leaf span). The plant that Sam offered me was the biggest and according Sam, the biggest plant was the best....I do not know what is his logic and if he has any conscience in selling orchids to potential customers who is aware of the quality of the plants (root health).
In this instance, if I am a good salesman, I would have said that I don't have any Paph parishii that is in good condition and I do not feel comfortable selling the plant, I would be absolutely fine with that, there is always next time, and if he said this, I would have waited and get it from him when he has good enough plants. Basic sales. I have the patience to wait for the plant, if I cannot get it today, there is always tomorrow.