I wish some big, fancy lawyer would "stick it" to eBay. They are the enablers here. They make money off the people who steal photos and when you complain to eBay, they don't do squat!
One of my photos was stolen by a vendor in Australia and I tried and tried to get the Australian eBay people to give me contact information so that I could send the thief an invoice for the commercial use of my photo. EBay was much more interested in protecting the identity of the thief than they were in doing what's right. I was very willing to deal with the vendor myself; but, eBay refused to help me communicate with their seller! I was furious at eBay. As far as I'm concerned, I hope eBay one day gets hit with HUGE financial losses due to their cavalier attitude about all these thefts. No, they can't be responsible (initially), when people steal photos and use them commercially; but, when a photographer complains to them and can show that it is THEIR photo, eBay should hand over the information needed for the photo owner to contact the photo thief.....or else share in the liability for damages. After all, if you help a criminal escape justice, you are risking being charged with "being an accessory after the fact". Why has eBay not gotten into trouble yet for failing to help photo owners to get justice? Why is eBay getting away with helping the thieves get away with their crime.....especially when eBay is also profiting from those crimes?!!! If they want to not be held financially responsible, they should stop protecting the thieves.
As far as this offense by Kawamoto Orchids is concerned, you know who the thief is....I'd send them an invoice for $500.00 for the "for profit commercial use" of your intellectual property. If they don't pay, get a collection agency after them. Also, see if you can find out who they bank with, who their customers are, who their supplieres are and send everyone a letter of complaint, describing their despicable ethics and morals. Shame them into paying the bill.