I'd like to rant and ***** for

Discussion in 'Tell Me About It' started by abax, Mar 14, 2016.

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  1. Mar 20, 2016 #21

    cnycharles

    cnycharles

    cnycharles

    Peloric keiki

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    At my last employer where they sold many plug trays of mostly native perennials they stapled the tags to the tray
    Of course that didn't help if you were using hedge clippers to cut back the top growth and the tag was cut also


    Elmer Nj
     
  2. Mar 20, 2016 #22

    abax

    abax

    abax

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    We tried the staple thing one year and customers tore the
    pots up trying to get them off. *roll eyes* That's just one of
    the reasons we sold the garden center. Loved the business...
    hated dealing with the public.

    Eric, I've emailed and called the Fischers and get no answer. That's two vendors I've just given up on.
     
  3. Mar 20, 2016 #23

    NYEric

    NYEric

    NYEric

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    I will try during the week for you. I can also call Bill Goldner.
     
  4. Mar 20, 2016 #24

    cnycharles

    cnycharles

    cnycharles

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    Lol I did the same thing at work a few days ago. Was told the big 't' tags were loose and had to face towards the door. Saw one pointing elsewhere and couldn't get it out and the top came off the tag (it was stapled, not supposed to be unless it was bought from somewhere else)

    Lately met a few people who'd had their own garden businesses and they gave up and started working for others because of customer issues (and weather). Wholesale does limit that a lot unless you decide to sell to big box customers, then you have giant headaches instead of lots of little ones :) :(
     
  5. Mar 20, 2016 #25

    Linus_Cello

    Linus_Cello

    Linus_Cello

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    Customer issue?
     
  6. Mar 20, 2016 #26

    cnycharles

    cnycharles

    cnycharles

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    The things like people taking tags out of pots, buying things somewhere else then killing it and bringing to you for a refund, people demanding a deal on prices, being difficult or obnoxious, bringing pets to sales areas, coming and asking advice for plants bought somewhere else and not buying anything from you, not following any given instructions for care then expecting refund, putting things in enclosed vehicles in sun or in back with no tarp and expecting refund when they die or look really bad complain to everyone what bad things you sell
    Etc etc
     
  7. Mar 23, 2016 #27

    PaphMadMan

    PaphMadMan

    PaphMadMan

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    Yes, retail would be a much more pleasant occupation without any customers.
     
  8. Mar 23, 2016 #28

    gonewild

    gonewild

    gonewild

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    That's how we ran our retail shop. The method has hidden issues.
     
  9. Mar 23, 2016 #29

    ehanes7612

    ehanes7612

    ehanes7612

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    I hated the two months I worked in orchid retail (seattle orchid)...they have a great business plan..but , you just cant escape those customers who feel entitled to everything
     
  10. Mar 24, 2016 #30

    trdyl

    trdyl

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    :rollhappy:

    The customers that made me giggle were the ones that would try to bring a dead plant brown orchid back after a few weeks and would want a refund.
     
  11. Mar 24, 2016 #31

    abax

    abax

    abax

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    All these responses make me giggle now that I don't
    have to put up with it anymore. My favorite story is the
    couple who wanted their home landscaped with plants
    they wouldn't have to water. This was right in the middle
    of one of those hot summer mini-droughts. Whatchagonnado?

    Regarding selling field grown trees, the big box stores set your
    prices for you too. They also don't like the proper sized root
    balls for the trees they sell. Oy vey!
     

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